SHIPPING

UK DOMESTIC SHIPPING

All items are sent tracked 48hours within the UK. Please read item description to make sure it isn’t a preorder item, these may have longer sending times. Anything ordered with a preorder item will be sent at the same time.

INTERNATIONAL SHIPPING

Items sent outside of the UK are not tracked unless tracked shipping is purchased, please contact us if you’d like tracked shipping.

RETURNS

RETURN COST

We check items as throughly as possible, but if you find your items fall short of our high standards please don’t hesitate to contact us via email paintingsbyjosh@hotmail.com we are a family run business so myself or Suzy will reply as soon as possible to find a solution. Faulty returns we will cover return postage costs.

Custom items- unfortunately we cannot accept returns on custom items.

30 DAYS TO RETURN

If you change your mind, you’re welcome to return your items within 30 days. Items must be in the original condition. please notify us via email of your return -paintingsbyjosh@hotmail.com

Custom items- unfortunately we cannot accept returns on custom items.

RETURNS & EXCHANGES

Please contact us via email if you wish to make a return or exchange and we will assist you as best as possible -paintingsbyjosh@hotmail.com we are a family run business so myself or Suzy will reply as soon as possible to find a solution.